Common FAQs

Common questions answered on site features, Premium Mebership doubts, updating profile, adding photos, sending messages...

How can I make cash deposit? In how much time will my account be upgraded?
We provide a convenient option to pay via ICICI Bank cash deposit. You can follow the below procedure to upgrade your account via Cash Deposit: Login to yo...
Fri, 3 Oct, 2014 at 3:55 PM
What are My Preferences?
The purpose of My Preferences is to let you decide what kind of matches you wish to see. You can set your preferences on age and city. 
Wed, 19 Jul, 2017 at 12:25 PM
When will you resolve my query (or) answer my ticket?
Our support works from Monday through Saturday from 10AM to 6PM (excluding second Saturdays). We usually respond to all urget to not-so-urgent queries withi...
Mon, 7 Aug, 2017 at 6:19 PM
Why am I unable to see Online users in new design?
In the new design, online users have been clubbed with new users and hence you will see 'New and Online' screen which shows both types of users he...
Wed, 19 Jul, 2017 at 1:02 PM